SERVICE & MAINTENANCE
PROTECTING YOUR INVESTMENT
Any system is only as good as its weakest part - that's why a critical element of what we do is in service and maintenance. Simple or complex, our support team delivers solutions tailored to individual client needs. One way we do this is by providing managed processes for preventative and remedial maintenance, as well as an analytical approach to the long-term reduction of faults. This coupled with the utilisation of electronic monitoring remote management where possible, pre-empts fault conditions and reduces case investigation times. Of course, you still maintain control as client interaction is encouraged through the use of our web portal "Check my systems", where faults can easily be logged and monitored live, whilst email updates provide case opened and closed details.
Case reports can also be exported from the 'Check my systems' web portal into an easy to read spreadsheet format. All in all, a more reliable and secure security solution. Sound good? Get in touch to discuss how we can help you by clicking on the link below...